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Forums » Prof-UIS Tech Support » Problem with help file in 2.84 Collapse All
Subject Author Date
Offer Har Dec 18, 2008 - 3:23 PM

I keep on getting:


<table width="730" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td width="60" valign="top" align="left" rowspan="2" id="infoIconAlign"> </td>
<td width="*" valign="center" align="left" id="mainTitleAlign">

Navigation to the webpage was canceled


</td>
</tr>
<tr>
<!-- This row is for HTTP status code, as well as the divider-->
<td align="right" class="errorCodeAndDivider" id="errorCodeAlign"> </td>
</tr>
<!-- Error Body --><!-- What you can do -->
<tr>
<td> </td>
<td valign="top" align="left" id="whatToTryAlign">

What you can try:


</td>
</tr>
<!-- refresh page -->
<tr>
<td> </td>
<td valign="center" align="left" id="refreshPageAlign">
<h4>
<table>
<tbody>
<tr>
<td valign="top"></td>
<td valign="top">Retype the address.<noscript id="refreshPage"></noscript></td>
</tr>
</tbody>
</table>
</h4>
</td>
</tr>
</tbody>
</table>

On the right panel - no matter what topic I choose.

Offer Har Dec 19, 2008 - 1:17 PM

Does not work:


1. Tried on to different machiens - same problem


2. Tried to run the chm file of 2.83 on the same machine - does work


It seems you have a preoblem in the released help file...

Technical Support Dec 22, 2008 - 3:07 PM

Please try http://www.prof-uis.com/download/help/profuishelp.zip We have just checked it.

Offer Har Dec 22, 2008 - 3:14 PM

Yep - this one works - thanks.

Technical Support Dec 19, 2008 - 11:02 AM

We suspect you tried to open the chm file that is located on some network resource even mapped to the local disk. This will not work. HTML Help 1.1 does not support this. Please copy both Prof-UIS chm and chi files to a local drive. If it is not the case, just let us know.

Offer Har Dec 19, 2008 - 1:18 PM

Does not work:


 


1. Tried on to different machiens - same problem


 


2. Tried to run the chm file of 2.83 on the same machine - does work


 


It seems you have a preoblem in the released help file...